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NCS.Technology previously known as NepBay Cloud or NepBay Cloud Services Pvt. Ltd. is a company with diversified capabilities. Together with being one of the fastest growing web service providers in Nepal, we also excel as a place where clients are given utmost respect and people are given utmost freedom to use their skills & creativity. We are a team of 15+ professional web designers, developers, mobile app developers and digital marketing experts. And we have in our team a few people who think out-of-the-box to make every project a thriving one. With core values to offer you top-notch services and with a mission to make your business prosper, we connect the dots which takes your simple idea to a profitable business.
This Refund Policy is only applicable for services offered by NCS.Technology and not for any third-party tools/websites used in your project. The Refund Policy remains applicable for any order you make through NCS.Technology's Website or any other website owned by NCS.Technology. We strongly believe that refund should be the last resort when circumstances go beyond the scope of fixing. Before processing the refund, we try to fix the issues you have faced and expect your support and coordination to achieve the desired results. Filing a Complaint: If circumstances are beyond the scope of fixing and there is no way out other than closing things down, you may apply for a refund. If you are not satisfied with the services provided by NCS.Technology, you may claim for a refund by writing us at firstname.lastname@example.org Note that each refund is subject to mutual understanding between YOU (The Client) and NCS.Technology (The Service Provider), and filing a refund request does not guarantee any refund. Eligibility for Refund: NCS.Technology takes every project very seriously and gives its best to ensure the final outcome meets your desired expectations. To prevent any misunderstanding or disputes, we prepare an SRS (Software Requirements Specifications) Document containing the deliverables, project completion timeline and project cost. The document is signed by the authorized signatories for both parties. You are eligible for a refund only if the service/deliverables delivered by NCS.Technology doesn’t match with those are mentioned in SRS Document. NCS.Technology reserves the rights to deny or charge extra cost/time for any added services/deliverables other than those mentioned in the SRS Document. Also, you are not eligible for services/deliverables not included in the SRS Document.